Introduction

TailorResume ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

When you use TailorResume, we may collect:

• Email address (for account creation and communication)
• Name (as provided in your resume)
• Payment information (processed securely through Stripe)
• Resume content (uploaded for analysis)
• Job descriptions (provided for matching analysis)

Usage Data

We automatically collect certain information, including:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Analyze and optimize your resume for ATS compatibility
• Process payments and manage subscriptions
• Send you updates, marketing communications, and service notifications
• Respond to your inquiries and provide customer support
• Improve and personalize your user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your resume data is:

• Encrypted in transit using SSL/TLS protocols
• Stored securely in encrypted databases
• Accessible only to authorized personnel
• Retained only as long as necessary for service provision

Payment information is processed through Stripe and is not stored on our servers.

Third-Party Services

We use the following third-party services:

• Stripe: Payment processing
• OpenAI: AI-powered resume analysis
• Google Analytics: Website analytics (optional, with cookie consent)
• Mixpanel: Product analytics

These services have their own privacy policies governing the use of your information.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for service functionality.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us at the email address provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tailorresume.co